Appointments are typically going to be much easier for you. We do our best to plan our days in a way that maximizes our opportunity to serve people well. As a result, we don’t often have many gaps planned in our production schedule for the day. So to sum this all up, you’re certainly welcome to walk-n or call anytime and ask if we can get your vehicle in that day, but usually it will take a day or so to fit it in.

2 easy ways to schedule:

• 24/7 online scheduling 
• Call our team anytime at 702-871-7310

Simply put, we’re committed to high quality service and it’s impossible to be an expert at everything. Narrowing our focus allows our technicians to spend more time building expert experience with vehicles just like yours. This advantage allows us to serve people at a higher level than we otherwise could.

We can never guarantee an estimate over the phone because of all of the different variables that inevitably come into play when performing any service or repair on a vehicle. With that being said, we’re always happy to talk to you about your concerns or any issues you’re experiencing, and give our best guidance to you at that point. Please note that if we are able to make an estimate for you over the phone, we will need your vehicle information and contact information. That way we can do our best to be as accurate as possible and store the estimate for you for the future.

Surprise expenses with your car are NOT normal. 

If you have an expert periodically evaluating the condition of your vehicle and its components, there should be very few surprises that ever leave you without time to financially prepare for a repair or worse, leave you stranded on the side of the road.

Whether it’s worn out brakes, a fluid leak, or tire problems, you shouldn’t run into surprise failures very often at all. All of these needs are easy to see coming ahead of time and predict, giving you plenty of time to plan your schedule and finances around when the repair is easiest for you. All of this is made possible by a periodic vehicle inspection.

Which is why we include a Vehicle Inspection with DVI Report with every Oil Service we perform. The Digital Vehicle Inspection is a report of the inspection of your vehicle, complete with photos, videos, and notes documenting any present or future concerns. This lets us give you a heads up on anything that you need to know about to prevent problems with your vehicle before they cause safety concerns or worsen and cost you more money!

1. We have ample parking in our private lot. Find a spot in the parking lot and come on in the front door. 
2. You’ll be greeted by our team of Advisors and we’ll walk you through the process of getting your vehicle checked in and ready to be serviced.
3. We’ll get started! We’ll communicate with you throughout the process so you consistently know what to expect and when to expect it.

Yes! 

Our parking lot is open 24/7 for vehicles to be dropped off. Simply leave your vehicle secured in the lot and follow these instructions for dropping off your key:

1. Locate the secure lockbox on the wall next to the front door. 
2. Open the box and remove an envelope. 
3. Write your contact information on the envelope, place your key in the envelope, and drop the envelope into the Drop Off slot.

Yes! 

Using our online system, we will send you an invoice via text message or email. Once the invoice has been paid online, we will place your key in the secure lockbox mounted to the exterior wall next to our front door and send you instructions for removing them from the box using a customized security code. You can then pick up your vehicle at your convenience.

Yes! 

We have comfortable seating, complimentary water, coffee, and other drinks. TV is available with cable, Netflix, Hulu, and Disney+. We also have complimentary Wi-Fi access available.

Yes!

If it helps you, we’re more than happy to give you a ride home or to work when you drop your vehicle off. All you need to do is select the appropriate option when you schedule your appointment. If you have any questions about the process, feel free to call us anytime.